Resolved
Steven S Crp

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Verified Reviewer

Resolved: They didn’t call

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Updated by user Feb 14, 2024

Company fixed the issue and I have been provided with apology. Resolved

Original review Jan 14, 2024
No call Still waiting for a response for phone call or email that I sent earlier My earlier email requested a response. Steven Shaw 714 812****
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Preferred solution: A response so I could get some instructions for selling

joel h Nhr

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Verified Reviewer
| map-marker Burnaby, British Columbia

To pay them money

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they say I owe $20. But their stupid site wont let me pay! They wont even let me access items I've purchased! Its *** And I'm pissed! Either send me my cables or $180 I paid for them .
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Loss:
$180
Pros:
  • Excellent verity
Cons:
  • Customer service sucks

Preferred solution: Deliver product or service ordered

User's recommendation: buy elseware

Marlowe M Kfh

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Verified Reviewer
| map-marker Denver, Colorado

Can’t cancel my account

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Emails do not go through. They have none of my billing info, yet I keep receiving invoices.!!! Terrible, terrible, terrible, terrible
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User's recommendation: Stay away

shale w

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Verified Reviewer

Untrustworthy ecommerce site

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AUDIOGON IS A SCAM. Somehow they refunded my customer's purchase after the funds were in transit to my financial institution. Seriously? They charged me a fee after the sale was refunded! Then these stupid trolls suspended my damn account! Let people harass and low ball you, but you're not allowed to say anything about it. DON'T USE THIS *** SITE.
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Loss:
$906
Pros:
  • Have a website
Cons:
  • Are unscropulous and cant be trusted

Preferred solution: Apology

User's recommendation: DONT USE THIS WEBSITE

Robert A Sxu

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Verified Reviewer

Issue with listing

after speaking with a representative from AudioGon my issues seem to be resolved and my listing has been put on the site along with the Pictures for my Rotel Amp. I am satisfied with there response.
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Anonymous
map-marker Westminster, Colorado

Questions about the fee to put the ad for sale .

... Trying to call the customer service for a question about a fee for the ad . But no answer ?! What is the best number to reach a customer service ?! Thanks .
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Anonymous
map-marker North Hills, California

To report a scam

You listed bowers and wilkins 805 d3 as your own on OfferUp up at a very low price (between 1200 and $1500) these pictures were copied and pasted from ebay, audiogon and other sites theses speakers are listed at $5000 and up I am a victim of the scam, I paid and never received the speakers. I reviewed the listing and discovered that the following persons are probably part of the gang as they are using the same technic: Look for Andrea, Ezekiel, Carl and same pictures
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User's recommendation: Be careful. You are being scam

Chris H Bif

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Verified Reviewer

Forgot password and username

I can't log into my account because I forgot my username and password how do I get into my account? Can I access my account by my Gmail I can't open a new account either
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Bella Ljs

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Verified Reviewer

To get info on my listening

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I don't have any complaints now. I was able to change the price in my ad by myself. I believe that in the future I can rely on Audiogon to buy and sell the equipment
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Terry D Gym

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Verified Reviewer

Dispute a bill.

Transaction was double billed by mistake. It is an absolute pleasure to be treated like a customer instead of a number. Thanks Tammy.
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Preferred solution: Full refund

User's recommendation: Situation was handled very fast and professionally.

Royce P Eiu

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Verified Reviewer

Cancelled my account due to a buyer claiming to have bought one of my items and never got the money for it so never shipped it they did not notify me of this at all and then just canceled my account

Hey transaction unknowing to myself was conducted on audio gone I was never notified I never knew of this transaction never received any funds from the Meyer for this transaction caused me a real headache and then on top of it all without notifying me they canceled my account totally unacceptable I have 100% positive feedback on eBay audio gone and every place I buy and sell this is not fair
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Loss:
$15
Pros:
  • Good platform for selling
Cons:
  • Not laid out well and poor communications platform

Preferred solution: Apology

Arthur F Uad

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Verified Reviewer

AUDIOGON FILE ERROR

For years I have monitored your Forum Files to read comments and to reply to our many Modulus preamplifier owners. Today I experienced a problem when I accessed your forum file: AUDIGON / FORUM / AMPS/PREAMPS / AUDIBLE ILLUSIONS / SEARCH BY REVELENCE / SORT BY DATE Now i see almost 2-5 million files have been dumped into this file making it impossible for me to read-respond to comments. Would you please ask your webmaster to repair this problem. Thanks Much,
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Pros:
  • Many pros

Preferred solution: Please Have Your Webmaster Correct the Problem I Described.

Gary R Lbn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Auidogon are a scam

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Audiogon - Auidogon are a scam
Purchased a TV from Appliance Store payment of £349.65 went to audiogon and I didn't receive my tv and now site has disappeared. Complete scam. As my daughter is a police officer they are investigating it as we speak
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Loss:
$350

Preferred solution: Full refund

User's recommendation: Don't bother

Lyndell Tpa
map-marker Canovanas, Canovanas

Audiogon listed a customer service phone number just yo have a recording saying to go their page online and go back and forth with emails

Audiogon listed a customer service phone number just to have a recording saying to go to their page online and go back and forth with emails
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Anonymous
map-marker Zellwood, Florida

Can't sigh to my account

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I can't get decent support for my problem I'm with "support" for two days, no result waiting, waiting, promise not kept, just terrible experience
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User's recommendation: stay away

Konstantinos k Pln

Do not place ads on their site, do not register with personal details. Extreme caution.

This is the first time i write a review and hopefully the last. I created an account with these people recently,in order to sell part of my vast LP collection, hesitant initially as i read many bad reviews on various Audiophile sites. I posted 2 ads for 2 LPs and both sold within 5 days so i was excited with the result. Both items shipped promptly by 2nd class post. Then i listed a pair of headphones, after many messages from a buyer and after providing many good trading references from my ebay account (sold a pair of Krell amplifiers there and many antique items), i accepted buyers offer. Buyer paid immediately through their system with paypal. Exactly 10 minutes later. Audiogon suspends my account,without any given reason,nor warning or email ! I emailed their support and i received an answer from Tammy Holt stating that my account is fraudulent as i am based in UK and all ebay sellers are crooks! To my amazement and shock she refused to open the account even after providing them with my ebay id with feedback, she insisted that she closed my account as i didnt provide the buyer with a tracking number! Yes, the buyer who paid 10minutes ago by paypal. A few hours later i received an email from paypal that the buyers funds are fraudulent and that his payment wasnt authorised, again i contacted Tammy Holt asking to investigate, well she did, fraudsters account is still open and mine remains closed. I am deeply concerned as i cannot communicate with my buyers through their system, they have my address and my credit card details on their system and i feel unprotected. They also kept all the funds from my paypal for their commission for the ads i placed to their website, i had to dispute these payments through paypal, they didnt even bother to reply to paypal cases. I am planning to complain to all relevant regulating bodies in USA for their racing and biased attitude, i am sure as i read the reviews, that there are other people scammed by them. Whoever needs additional information or have any information to help us shutting sown these people, please provide them here.
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Loss:
$85
Pros:
  • Good design of site
Cons:
  • Poor customer service
Reason of review:
Problems with payment

Preferred solution: Deliver product or service ordered

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